Cancellation & Refund Policy

Last updated: August 12, 2026

This Cancellation & Refund Policy explains how cancellations and refunds work for Antgrid, a product of BHARATH MOHAN (doing business as Radha AI Products). It supplements our Terms of Use. Radha AI Products is the legal entity behind Antgrid.

Summary

Local use of Antgrid is free. For paid “Pro” plans, all purchases are final and non-refundable, because every paid plan is preceded by a free trial that lets you evaluate the Services at no cost. The limited exceptions below still apply — including goodwill on accidental renewals, store-specific rules for Apple/Google purchases, and your rights under applicable consumer law.

Where and how you cancel or request a refund depends on the channel through which you purchased.

1. Free trial (Pro)

Your Pro plan includes a 7-day free trial. Your payment method is not charged during the trial. You may cancel at any time before the trial ends to avoid being charged. If you do not cancel before the trial period ends, the plan converts to a paid subscription and your payment method is charged for the first annual term automatically. Because the trial lets you evaluate the full Services for free, subscription charges after the trial are non-refundable except as set out in Sections 4–6.

2. Canceling a subscription

You can cancel a Pro subscription at any time. Cancellation stops future renewals and takes effect at the end of your current paid term — you keep access to paid features until then. We do not provide partial or pro-rata refunds for the unused portion of a term that has already been paid.

Adding and removing seats

Pro is priced per seat. Seats added during a term are charged for the remainder of that term and are non-refundable on the same basis as the term itself. Seats can be reduced at any time, down to the number of people currently on your account; the reduction takes effect immediately and any resulting credit is applied by your payment provider against future charges rather than refunded in cash. Removing a team member frees their seat for someone else, but does not on its own reduce the number of seats you are billed for.

3. General refund policy

Except for the specific cases in Sections 4–6, all paid purchases are non-refundable. This includes subscription terms after the free trial has ended and any subscription that has already renewed beyond the goodwill window in Section 4.

4. Accidental or unintended renewals

If a Pro subscription renews and you did not intend to renew, contact us at contact@radhaai.com within 7 days of the renewal charge. We will, as a goodwill measure, refund the renewal charge provided you have not used the paid features during the period following that renewal. This goodwill refund applies to renewals only, not to initial purchases.

5. Purchases made through Apple or Google

Refunds for in-app purchases made through the Apple App Store or Google Play are handled by Apple or Google, not by us, under their respective policies. Because these stores are the merchant of record for in-app purchases, we cannot issue refunds for them directly — if you ask us, we will direct you to the store’s refund process:

6. Your statutory rights

Nothing in this policy limits any non-waivable refund, cancellation, or withdrawal rights you may have under applicable consumer-protection law in your jurisdiction (for example, a statutory cooling-off or right-of-withdrawal period for digital purchases). Where such law grants you greater rights than this policy, those rights apply.

7. How refunds are issued

Approved refunds (Section 4) are issued to the original payment method. The time for a refund to appear depends on your bank or card issuer, typically 5–10 business days. Where Paddle is the merchant of record, refunds are processed through Paddle under Paddle’s Buyer Terms; in the event of any conflict between Paddle’s policy and this one, Paddle’s policy governs for those transactions. We will assist you with the request.

8. Abuse

We may decline refund requests that we reasonably determine to be fraudulent, abusive, or in breach of our Terms of Use.

9. Contact

For any cancellation or refund question, contact us at:

Radha AI Products 14A Chokka Nadar Shandu, Thiruthangal Tamil Nadu - 626130, India GSTIN: 33BCQPB1528R1ZA contact@radhaai.com